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Qualification -Advanced Certificate Applied Management (Retail Nursery)

Course CodeVBS001
Fee CodeAC
Duration (approx)900 hours
QualificationAdvanced Certificate


Distance Education School -Certificate -Study, Learn and Work in Garden Centress

COURSE STRUCTURE

This course is comprised of:

*Core studies - Four units (400 hours) of compulsory subjects for all students.

*Elective studies – Three stream units for the development of knowledge in a chosen industry sector.

*Project – a workplace project of 200 hrs relevant to your field of study. The project specifically aims to provide the student with the opportunity to apply and integrate skills and knowledge developed through various areas of formal study. Contact the school for more information.

 

CORE UNITS Click on each module for more details

Office Practices
Develops basic office skills covering use of equipment, communication systems (telephone, fax, etc) and office procedures such as filing, security, workplace organisations, etc.

Business Operations
Develops knowledge of basic business operations and procedures (eg. types of businesses, financial management, business analysis, staffing, productivity, etc) and the skills to develop a 12 month business plan.

Management
Develops knowledge of management structures, terminology, supervision, recruitment and workplace health and safety.

Marketing Foundations.
Develops a broad understanding of marketing and specific skills in writing advertisements, undertaking market research, developing an appropriate marketing plan and selling.


STREAM STUDIES
1. Horticulture 1
The ideal course for the beginner, this is a basic, yet thoroughly practical course which gives you a sound broad technical grounding in horticultural principles and practices. A section of each lesson involves plant identification. YOU WILL LEARN:

To identify, propagate and care for 80 different types of plants.
The systematic way plants are classified.
Structure and parts of a flower.
To identify different leaf shapes.
Different ways to control weeds.
Simple soil tests.
Making propagating and potting mixes.
Identifying pest and disease problems.
How and why to prune different plants.
Drawing a simple garden sketch plan.
To plant or repair a lawn; and lots more.

2. Garden Centre Management
Designed originally in conjunction with a garden department manager of a major retail chain store; this course has been very successful in training both staff and managers of retail nurseries and garden centres across the world. It continues to be updated at least annually, and continues to be used by small nurseries through to major chain stores across the country.
The course is divided into 12 lessons as follows: 

1.  Introduction: Plant classification, plant cultural requirements, soil and nutrition, watering requirements, drainage, temperature, light, humidity.

2. Plant Health: How to diagnose a problem, pests, diseases, nutrient deficiencies, frost, sunburn, chemical damage, insufficient light, overwatering.

3. Stock Maintenance: Quality standards, buying new stock, inspecting stock, extending stock life, disposing of below-standard stock, watering techniques, fertilising, pest and disease control.

4. Display and Display Techniques: Display units, product location, sales area layout.

5. Garden Product Knowledge I: Plant containers, tags, soil mixes, equipment, tools.

6. Garden Product Knowledge II: Chemicals, fertilisers, baskets, terrariums, cut flowers.

7. Indoor Plants: Major groups, common problems, plants for specific situations, customer attitudes.

8. Container Stock: Trees and Shrubs.

9. Seedlings, Bulbs, Herbs and Perennials.

10. A: Deciduous Trees, Fruit, Nuts, Berries.

B. Seed.

11. Marketing: Pricing strategy, advertising, promotions.

12. Management: Staff control, staff productivity, work scheduling.


3. Sales Skills
There are twelve lessons in this course; as outlined below:

1. Presentation and selling

Personality. "Never judge a book by its cover." A wise old saying! but people who buy do make judgments especially about sales people. Dress and grooming are top priority in selling.As well you must learn how to develop a selling personality.

2. Communication and Conversational selling.

Learn the art of written and verbal communication in easy to understand terms.

3. Marketing (Buyer analysis and motivation)

Presentation of products to consumers and motivating them to buy.

4. Management (hierachy)

Dealing with upper management; learn how to get your point across. How to be assertive and positive when dealing with your superiors.

5. Helping the Product Sell Itself

6. Know your product and pre planning.

Through observation, reading and listening get to know your products (pre planning is essential in today's complex society).

7. Selling made as simple as A B C.

The procedure of selling.

8. "The Opening" (getting the attention of the buyer)

Creating the right atmosphere for a sale to take place.

9. "Closing a Sale" (overcoming objections).

Buyers will tend to look else where unless a salesman can close a sale in an appropriate amount of time (learn the secrets).

10. "Stress Management"

Learn the art of relaxation through stress management techniques.

11. The Law and Selling

12. Report Assessment Writing

 
Click here to view - Nursery Management 2nd Edition by ACS distance education Principal John Mason

Click here to view outlines of other books related to this subject

FREQUENT QUESTIONS

Why Choose This Course

  • Unique course materials (developed by our staff) and more current than some colleges (many reviewed annually); as a result, ACS graduates can be more up to date.
  • We work hard to help you understand and remember it, develop an ability to apply it in the real world, and build networks with others who work in this field (It’s more than just serving up a collection of information –if all you want is information, buy a book; but if you want an education, that takes learning to a whole new level).
  • Start whenever you want, study at your own pace, study anywhere
  • Don’t waste time and money traveling classes
  • We provide more choices–courses are written to allow you more options to focus on parts of the subject that are of more interest to you; a huge range of elective subjects are offered that don’t exist elsewhere.
  • Tutors are accessible (more than elsewhere) – academics work in both the UK and Australia, 5 days a week, 16 hours a day. Answering emails and phone calls from students are top priority.
  • We treat students as individuals –don’t get lost in a crowd. Our tutors communicate with you one to one.
  • Extra help at no extra cost if needed. When you find something you cannot do, we help you through it or will provide another option.
  • Support after you finish a course –We can advise about getting work, starting  business, writing a CV, etc. We can promote students and their businesses through our extensive profile on the internet. Graduates who ask will be helped.
  • Support from a team of a dozen professional horticulturists, living in different parts of the UK, and in both temperate and tropical climate zones of Australia.

About ACS

ACS was started in 1979 by John Mason, who at the time was a gardening author, horticultural consultant and lecturer in horticulture at several colleges across Melbourne (in Australia).  Over the summer that year John discovered that there were thousands of applicants going to be turned away from horticulture courses at Burnley Horticultural College (now Melbourne University). There were simply too few courses being offered for the number of people wanting to study horticulture in Australia. This situation prompted a move to establish a correspondence course at Burnley; but after months of unsuccessful lobbying for support from government; John wrote a course, and with help from a colleague at Council of Adult Education, marketed it.

Standards were originally set in line with what were seen to be the standards of Australia's top horticultural college; and over the years, those standards have never been reduced. This makes our courses longer and more demanding than some other colleges; but it has also led to us building a credibility that stands tall in the horticulture industry across the world. 

In the early 1990's John started visiting the UK and becoming involved with the horticulture industry there. Around the mid 1990's ACS began offering RHS courses, and in 2003, John was formally recognised for his contribution to British Horticulture by being made a fellow of the Institute of Horticulture. ACS, as a school, established an office and staff in the UK in 2001, and has expanded considerably since then. Today it is formally affiliated with five other colleges in the UK (including Warwickshire College); all of who license and deliver ACS courses. 

A team of leading horticulturists work for the school's horticulture department, including 12 faculty members in both the UK and Australia

 

How You Study

  • As soon as you enroll, we send an email to explain it all.
  • We direct you to a short orientation video (downloadable over the internet) to watch, where our principal introduces you to how the course works, and how you can access all sorts of support services
  • You are either given a code to access your course online, or sent out a CD or course materials through the mail (or by courier).
  • Work through lessons one by one, each lesson typically having four parts:
    • An aim -which tells you what you should be achieving in the lesson
    • Reading -notes written and regularly revised by our academic staff
    • Set Task(s) -These are practicals, research or other experiential learning tasks that strengthen and add to what you have been reading
    • Assignment -By answering questions, submitting them to a tutor, then getting feedback from the tutor, you confirm that you are on the right track, but more than that, you are guided to consider what you have been studying in different ways, broadening your perspective and reinforcing what you are learning about
    • Other - Your work in a course rarely stops at just the above four parts. Different courses and different students will need further learning experiences. Your set task or assignment may lead to other things, interacting with tutors or people in industry, reviewing additional reference materials or something else. We treat every student as an individual and supplement their learning needs as the occasion requires.
  • We provide access to and encourage you to use a range of supplementary services including an online student room, including online library; student bookshop, newsletters, social media etc.
  • We provide a "student manual", that is a quick solution to most problems that might occur

Recognition

  • ACS has a highly respected international profile: by employers and academics alike. People are more aware of us than many other distance education schools –just do a search for “horticulture distance education courses” and see what comes up on the internet; or search for ACS Distance education on Facebook or Linked in, and see how many connections we have compared to other colleges.
  • Recognised by International Accreditation and Recognition Council
  • ACS has been educating people around the world since 1979
  • Over 100,000 have now studied ACS courses, across more than 150 countries
  • Formal affiliations with colleges in five countries
  • A faculty of over 40 internationally renowned academics –books written by our staff used by universities and colleges around the world.

Extra Books or Reference Materials

  • The course provides you with everything that you need to complete it successfully.
  • Assignments may ask you to look for extra information (eg. by contacting nurseries, visiting gardens or searching the internet), but our school's resources and tutors are always available as a back up. If you hit a "roadblock", we can quickly send you additional information or provide expert advice over the phone or email; to keep you moving in your studies.
  • Some students choose to buy additional references, to take their learning beyond what is essential for the course. If a student wants to buy books, we operate an online bookshop offering ebooks written by staff at the school. Student discounts are available if you are studying with us. The range of e books available is being expanded rapidly, with at least one new ebook being written and published by our staff every month.
  • See www.acsebook.com  for ebooks (available in pounds stirling). We also sell books through our Australian bookshop (selling in Australian dollars) at www.acsbookshop.com