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Office Practices

Course CodeVBS102
Fee CodeS1
Duration (approx)100 hours
QualificationStatement of Attainment


LEARN ABOUT BASIC OFFICE OPERATIONS

This course provides invaluable information for anyone who has never worked in an office environment before.  It will guide you through the basics and enable you to work in an organizational office, or set up your own.

Lesson Structure

There are 6 lessons in this course:

  1. Introduction
    • Scope of office work
    • procedures
    • the home office vs commercial premises, etc.
  2. Communication Systems
    • Using the phone
    • business letters
    • faxes
    • couriers
    • postage, etc.
  3. Writing Letters and Reports
    • Structure of a report
    • memos
    • writing business letters.
  4. Computers
    • Scope & uses of computers
    • types of computers
    • software
    • peripherals
    • word processing
    • CD Roms, Modems
    • setting up and care of a PC.
  5. Office Materials and Equipment
    • Stationary
    • Office furniture
    • Paper specifications
    • Filing & record keeping etc.
  6. Office Organization and Procedures
    • Office layout and organization
    • security.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.


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